Shipping Policy
Thank you for shopping at BRSTV. We strive to provide a seamless shopping experience for our customers. Please find below our shipping policy, which outlines the terms and conditions for delivery of products purchased from our website.
Shipping Locations
We currently ship to addresses within Brazil. Unfortunately, we do not ship to international locations at this time.
Processing Time
Orders are processed within 2-3 business days from the moment they are placed. You will receive a confirmation email once your order has been processed and shipped.
Shipping Methods
We offer the following shipping methods:
- Standard Shipping
- Express Shipping
The shipping method you select will determine how quickly your order is delivered after processing.
Shipping Rates
Shipping costs are calculated at checkout based on the weight of the order and the delivery location. You can view your shipping options and the cost during the checkout process.
Delivery Times
Delivery times vary based on your location and the shipping method chosen:
- Standard Shipping: Typically takes 5-7 business days after dispatch.
- Express Shipping: Typically takes 2-3 business days after dispatch.
Please note that delivery times may be affected by factors such as weather, holidays, or delays from the carrier.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to track your order through the shipping carrier’s website.
Customs and Import Taxes
For domestic shipments within Brazil, there are no additional customs or import taxes. However, please be aware that for international orders, customs duties or import taxes may apply, depending on the destination country’s regulations.
Delivery Issues
If your order does not arrive within the estimated delivery time or if you encounter any issues with your shipment, please contact our customer service team at info@brstv.net. We will assist you in resolving any shipping concerns.
Changes to Shipping Policy
We reserve the right to update or change our shipping policy at any time. Any changes will be posted on this page, and we encourage you to review it regularly for the latest updates.
